Privacy policy
The following Privacy Policy applies when you the customer use or place an order on the website www.taamaa.in. Controller of the personal data of this website is Taamaa Creative Pvt Ltd registered at Taamaa Creative PVT LTD, registered at C38, 2nd Floor, Kh No. 966, Flat No. C1, JVTS Garden, Chattarpur, New Delhi 110074, India.
PERSONAL DATA
All the information you provide us or that we obtain when you visit our site will be processed responsibly and safely by Taamaa. The information will be used to enable us to fulfil our business responsibilities to you, optimize user experience on our site and for marketing purposes. Taamaa will not provide your personal data to a third party unless you agree to it. Below, you will find more information on what data we process about you, for what purpose and on the legal ground for such processing.
We use third party cookies to gather statistics in analytical tools such as Google Analytics Inc and other Shopify apps used. This means that data regarding your use of our site will be transferred to the above-mentioned companies. If you have given your consent, these cookies will be stored for maximum 24 months. Taamaa may also use third-party cookies, such as Facebook to deliver directed information we believe is valuable, based on your previous activity on our website. This means that some information about your use of our website is transferred to Facebook Inc. The information that we share with third-party companies does not contain any personal information such as name, email address, or phone number. Read more about how to adjust your cookie settings under the section “Cookies”.
The personal data we collect is stored within India but can be transferred and processed in a country outside India by third parties that may have facilities outside India. All transmitting of your personal data outside India is made in accordance with valid legislation and we only co-operate with trusted partners who can ensure the safety of your personal data.
LEGAL GROUNDS
Your personal data will only be handled in accordance with the applicable legislation. We manage the following information: name, contact details; delivery address, email and phone number, IP-address, order information, payment information, payment history.
What we use your personal data for and on what legal grounds;
- Order Management: to be able to process, fulfil and deliver orders on www.taamaa.in we collect delivery and shipment information, payment and treatment of returns, exchanges and quality claims. You can chose to pay for your purchase through Paytm or Cashfree services. If so, your personal data will only be provided to Paytm or Cashfree. Taamaa will not access this data. For information about Paytm and Cashfree’s processing of personal data, please find their policy here; https://www.paytmmoney.com/stocks/policies/privacy and Cahfree’s policy here https://www.cashfree.com/privacypolicy/
Personal data collected: Name, contact details; delivery address, email and phone number, IP-address, order information, payment information, payment history. Legal ground: Fulfilment of purchasing agreement.
- Management of customer service requests: to be able to handle requests via our customer service through chat, email and phone and identify and investigate complaints and other support tickets. Personal data: Name, contact details; delivery address, email and phone number, IP-address, order information, payment information, payment history.
- Communication through our newsletter. When you sign up to our newsletter you agree to receive additional digital communication from Taamaa. You will receive updates about new products, special invitations to our events, stories and exclusive deals. To unsubscribe from our email list – please click the link “Unsubscribe from this list” at the bottom of our emails. Personal data: Name, email address, country of living, IP-address, order information.
- Optimize user experience and digital marketing. When browsing our site, we collect information of your actions on our site via cookies. We use this information to provide you with a better shopping experience, for allowing us to analyse traffic and behaviour on our site and to personalize and make our recommendations and digital marketing more effective. Please see the section on Cookies for information on how to be excluded from this tracking. Personal data: Country of living, IP-address, order information, activities on the website.
YOUR RIGHTS
You have the right to request access to the personal data we store about you.
We aim always to be transparent with how we process your personal data. If you want to gain a deeper insight into what personal data we process about you, you have the right to access that information.
You have the right to get wrongfully information corrected.
You have the right to get your personal data corrected if its wrongfully stated. You also have the right to have incomplete personal data completed if it is incomplete.
You have the right to request that the processing of your personal data is restricted.
You have the right to request that personal data we process should be restricted and that future processing is limited to certain purposes.
You have the right to request to have your personal data deleted.
For all inquiries regarding personal data, please send your request in an email to customersupportindia@taamaa.in. or give us a call on +91 9319490782. Please note that if you refuse us to handle certain personal data, we may have to decline your purchase order.
COOKIES
We use cookies on our site to give you a better shopping experience to allow us to analyse traffic and behaviour on our site, and to personalise and make our recommendations and digital marketing more effective. We don’t use cookies for storing personal information or to share it with third parties that you have not agreed to.
We use third-party cookies to gather statistics in analytical tools such as Google Analytics Inc and and other Shopify apps used. This means that data regarding your use of our site will be transferred to the companies mentioned above. If you have given your consent, these cookies will be stored for maximum of 24 months. Taamaa may also use third-party cookies, such as Facebook to deliver directed information we believe is valuable, based on your previous activity on our website. This means that some information about your use of our website is transferred to Facebook Inc. The information that we share with third-party companies does not contain any personal information such as name, email address, or phone number.
If you do not accept Taamaa’s use of cookies on our website, you may configure your browser settings to prevent it from accepting cookies. You can determine the use and scope of all cookies in your browser settings. You can set your computer so that whenever a cookie is being placed, you are alerted, or you can turn off all cookies via your browser and delete all existing cookies. In the Help function of your browser, you can learn how to change or update your cookies correctly – these depend on what browser you use. We would like to point out that this is considered a computer setting and these settings only apply to the computer on which it is made. If you use more than one device, the settings must be made on each device. You can always choose which cookies you want to block in your browser. Please note that if you change your cookie settings your user experience on www.taamaa.in might affected.
Our checkout solutions are provided by Paytm and Cashfree.
Paytm, Paytm Money Limited, The Hub, 3RD Floor, SY No 8 & 8/2 Ambalipura Village,
Varthur Hobli Sarjapura Main Road, Bangalore, Karnataka - 560103, India
Paytm uses cookies to offer you the best possible online experience when you use Paytm’s checkout. Further information can be found at:
https://www.paytmmoney.com/stocks/policies/privacy#commitment
Cashfree, Cashfree Payments PVT LTD, NO. 612/1, 4th floor, Lotus Building 80 feet road, Kormangala 4th Block, Bangalore KA 560034, India
Cashfree uses cookies to offer you the best possible online experience when you use Paytm’s checkout. Further information can be found at:
https://www.cashfree.com/privacypolicy/
